Delivery and Returns
Deliveries will be dispatched within 3-5 working days as the products are made to order. They are sent out Royal mail 2nd class signed for and usually take 2-3 working days please note at busy times this may be longer.
Please allow 7 working days for your parcel to arrive once dispatched before contacting me. I will provide you with a tracking number once dispatched.
if you would like to cancel your order you have 24hrs to do this for a full refund.
Return can be sent back as long as you have notified me within 24 hours of receiving the parcel and it is still in the original packaging unused. if your wish to return the item please post back signed for 2nd class I will refund full postage cos once received and inspected.
please return the item/s within 7 working days of receiving the item for a full refund. if the item has not been returned/plan to return the item or you have notified me of a problem no refunds will be given after 14days.
NO REFUNDS WILL BE GIVEN UNTIL THE ITEM/S ARE RETURNED AND INSPECTED.
if your parcel turns up damaged please refuse and request it to be sent back to the sender. if you do accept the parcel please take photos of the damage before opening and the products inside.